Xerox spiked by major printer flaw

A dark day for lasers.

Xerox is scrambling to update a security patch following the disclosure of a major security flaw in its WorkCenter multifunction printers.

By taking advantage of a configuration error in the printers' Web interface, security researcher Brendan O'Connor was able to run unauthorised software on the printers, compromise network traffic, and access sensitive information being printed on the machines.

He shared details of how to compromise the printers during a presentation at the Black Hat USA conference in Las Vegas Thursday.

"Think of all the sensitive data that's going through these," he said. "Everybody prints and there's an inherent trust in these types of devices."

O'Connor said he was not trying to "pick on Xerox," but rather using his hack as a case study to draw attention to the security threat posed by increasingly powerful embedded devices.

"I don't think they're getting the level of scrutiny that they require," said O'Connor, who identified himself only as a security engineer with a U.S. financial services company.

"This is a Linux server wrapped in a copier box. These things are all over the enterprise," he said.

Xerox issued a patch for the vulnerability in February. It affects WorkCenter and WorkCenter Pro series 200 devices sold between October 2005 and June of this year, said Armon Rahgozar, a manager with Xerox's Solutions and Partnership Technology Office.

However, that Xerox patch does not fully address the vulnerabilities, O'Connor said. "My company is still vulnerable to these things," he said.

Rahgozar said that Xerox was working to address the situation and would issue an updated patch.

Customers can either download the patch from the Xerox Web site or wait for service technicians to apply the patches at their next scheduled servicing.

Xerox is also developing an automatic update system for its products, similar to Microsoft, Rahgozar said. "We probably want to follow the model that Microsoft has learned the hard way," he said. "You provide the push mechanism, but it's controlled by administrators at the site."

When Rahgozar showed up for O'Connor's Black Hat talk, the researcher said that he was worried that Xerox might be considering legal action against him in the same way that Cisco Systems Inc. sued security researcher Michael Lynn at last year's conference. "When the guy said, 'I'm from Xerox,' I thought Mike Lynn," O'Connor said in an interview after his presentation.

Those concerns were unfounded however. After the talk, Rahgozar thanked the researcher, saying he was doing the industry a service.

"So how much do you hate me?" O'Connor asked Rahgozar.

"Not at all," the Xerox manager said.


What are your views on this subject? Use the form below to post a comment on this article up to 500 characters.


Characters remaining: 500

Related Security news

US military plotted revenge on Wikileaks

Considered using site to spread propaganda

Microsoft Excel glitch turns English into Chinese

Software giant admits update error

Iran hacks US spy websites, arrests cyber activists

Islamic Revolutionary Guards say opposition sites were waging cyber-war

Internet fraud losses doubled in 2009

FBI's IC3 report details most common Internet scams



Email this article to a friend or colleague:


PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Email archiving: Top 10 myths and challenges

This survey looks at a number of challenges and myths around email archiving that may also slow adoption of full archiving.

Download Whitepaper

Strategic mobile deployments

Deploying mobile applications? Supporting multiple devices? See why mobile platforms should be part of your IT strategy.

Download Whitepaper

Creating an AUP: Common myths & mistakes

Avoid the common myths & mistakes when implementing your AUP

Download Whitepaper

Legal risks of uncontrolled email and web use

Exploring the challenges facing IT Mangers today and vital steps to ensure safe internet an email use by employees.

Download Whitepaper

Techworld UK - Technology - Business

COLT White Paper

Virtualisation 2.0
Driving to higher ground beyond the basics

Virtualisation can deliver unparalleled efficiency and cost reductions to your business, allowing direct access to servers and guaranteeing a dependable, rapid response in times of crisis. Read this e-book to learn more about consolidation, discover the latest technologies and find out how to reduce the TCO of virtualisation.

Download E-Book
COLT White Paper

IT Misuse Survey

Complete this survey and you could win a Nexus One

Techworld are running a short survey to discover how UK businesses are managing Internet and email misuse in the Enterprise.

Complete Survey

Webcast: IT Financial Management: Cost Optimisation for Efficiency and Agility.
On Demand Webcast
Join this webcast to learn about the techniques and technologies that can help you prove the value of IT to the business by understanding the true cost of today's IT services and those that will be necessary to deliver future success.

Register Today

Site Map

IDG Network

* *