Follow Us

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

Dropbox blames hacked employee account for spam outbreak

Company said it plans to introduce new protections to guard against account compromises

Article comments

Dropbox said one of its employee's accounts was compromised, leading to a raft of spam last month that irritated users of the cloud storage service.

A stolen password was used to access the employee's account, which contained "a project document with user email addresses," Dropbox engineer Aditya Agarwal said.

"We believe this improper access is what led to the spam," Agarwal said. "We're sorry about this, and have put additional controls in place to help make sure it doesn't happen again."

The company also found that usernames and passwords that had been stolen from other websites were used to access "a small number of Dropbox accounts," Agarwal said. Hackers commonly try username and password combinations from breaches on other web services in hopes people use the same combination, a common security problem.

The spam, written in German, English and Dutch, advertised gambling websites and seemed to affect only European users. Many of those users wrote on the company's forum they had used a unique email address solely for Dropbox, leading to suspicions the company had been hacked.

Dropbox brought in an outside security team to investigate, but maintained on July 21 that it had found no intrusion of its internal systems or other compromised accounts.

In light of the breach, Dropbox said it plans in a few weeks to introduce two-factor authentication, such as a system that would send a temporary code to a person's phone.

Other planned upgrades include a new page that will show logs of user account activity and other "automated mechanisms to help identify suspicious activity," Agarwal said. Users may also be prompted to change their password if it has not been changed in a long time.



Share:

More from Techworld

More relevant IT news

Comments



Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

Download Whitepaper

10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

Download Whitepaper

Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

Download Whitepaper

Advancing the state of virtualised backups

Dell Software’s vRanger is a veteran of the virtualisation specific backup market. It was the...

Download Whitepaper

Techworld UK - Technology - Business

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.

Techworld Mobile Site

Access Techworld's content on the move

Get the latest news, product reviews and downloads on your mobile device with Techworld's mobile site.

Find out more...

From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

Watch now...

Site Map

* *