Follow Us

Google hit by lawsuit over Buzz privacy

Tweaks 'too little, too late' says plaintiff

A Gmail user has filed a class-action lawsuit against Google, charging that the new Buzz social networking tool set violates the privacy rights of users.

Eva Hibnick from Florida, filed the suit in a Californian federal court on behalf of herself and the approximately 31 million US users of Google's popular Gmail e-mail service. The lawsuit alleges that Google violated federal privacy and computer fraud laws by adding Buzz to the Gmail service last week.

According to the class action complaint, "Google Buzz made private data belonging to Gmail users publicly available without the users' knowledge or authorisation. Google has publicly admitted that its Buzz program presents privacy concerns, and Google has made several waves of modifications to the program. However, Google's modifications do not go far enough to address the problem. Furthermore, Google's actions have already caused damage because the Buzz program disclosed private user information the moment Google launched the service. The bell of breached privacy cannot be un-rung."

Hibnick is seeking unspecified damages and is asking the court to prevent Google from offering Buzz without "appropriate safeguards, default provisions and opt-in mechanisms."

Google said it has not yet been served with the lawsuit and would not comment until the complaint has been received and reviewed.

In her lawsuit, Hibnick called Google's tweaks to Buzz too little and too late.

Dan Olds, an analyst with The Gabriel Consulting Group, said that if nothing else, the lawsuit should serve as an eye opener for Google executives.

"This should definitely be a wake-up call for them to go over Buzz with a magnifying glass and a fine-toothed comb, looking for any other potential problems and try to fix them proactively," Olds said. "Actually, the lawsuit doesn't surprise me at all. In fact, I'm a little surprised that there's only one so far. Given our litigious society, plus Google's recent missteps in terms of privacy, I wouldn't be surprised if state and/or federal regulators got into the act, too. Google did make some serious blunders with Buzz. Plus they aren't the underdog anymore. Their halo is getting a bit tarnished in some ways."

Olds added that he doesn't foresee the lawsuit having a major financial impact on Google but it should bring more scrutiny down on the company and its privacy moves and policies.






Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Desktop modernisation

On the one hand, there is the need to keep the existing desktop environment efficient, secure...

Download Whitepaper

Top 10 myths about virtualising business-critical applications

Even though virtualization has brought positive change to enterprise IT over the last decade,...

Download Whitepaper

Aligning CFO and CIO priorities

Forward-thinking organisations are viewing cloud computing as an investment in business...

Download Whitepaper

The new corporate network

Businesses can’t afford to have employee productivity suffer because they cannot use their...

Download Whitepaper

Techworld UK - Technology - Business

Techworld Mobile Site

Access Techworld's content on the move

Get the latest news, product reviews and downloads on your mobile device with Techworld's mobile site.

Find out more...
LogMeIn Rescue

Accelerate Your IT Efficiency

View the latest capacity management resources including whitepapers, videos and news.

Find out more...

Site Map

* *