Follow Us

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

Lloyds Banking Group adopts DevOps to accelerate digital plans

Admits to the 'cultural' challenge of breaking down silos

Article comments

Lloyds Banking Group has adopted a DevOps software development approach to help simplify IT processes and achieve its digital transformation plans.

The bank is currently in the middle of a major transformation programme that aims to reduce its operational complexity and put digital at the heart of its business. To support this, it recently launched its own DevOps team to lead the change within its Digital Banking division, part of a strategy to enable a lean development and delivery model.

Speaking at 'Forrester Forum for Technology Management Leaders' in London, Jake McCarthy, Group Infrastructure Architecture CTO and DevOps lead at Lloyds Banking Group, said that automation of IT service delivery was helping to accelerate change at the bank.

"We have got challenges. Our company is complex and difficult to manoeuvre: it is like steering a big tanker, things can take time to move. But we have got all of these new challenges coming as part of the digital age which are just being touched upon," McCarthy said.

"What we have been looking at within Lloyds Banking Group is how are we transforming the business. One of the things that will really accelerate [that transformation] is DevOps."

DevOps is the term used to describe the closer collaboration between developers and operations staff, with the goal of reducing friction between the siloed parts of the business and speeding software development. The methodology can help improve software quality and reduce costs.

DevOps typically relies on implementing a range of tools, such as configuration management software including Puppet and Chef to automate server provisioning across virtual machines. For Lloyds this has also involved implementing service virtualisation tools from CA Technologies to help cut app development costs and reducing testing times.

"There are a lot of components you will have within your organisation that you will need to join together [for DevOps]. Key to these are things like server automation, code release automation, having integrated monitoring and scaling autonomously. Then you start to move into this private cloud world, and you don't have to wait six months for a server any more."

However, McCarthy noted that the challenge with adopting the DevOps approach is not simply one of technology. Breaking down the cultural and organisational silos that have developed between the different parts of the business must be addressed, and requires a shift in mentality within the business.

"One of the most important things is actually getting these teams to work together, not just speeding up the process, and that is where is the mindset comes in. DevOps is not an evolution, it is a revolution. So companies and their executives will have to change their mindsets to allow this."


More from Techworld

More relevant IT news


Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

Download Whitepaper

10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

Download Whitepaper

Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

Download Whitepaper

Advancing the state of virtualised backups

Dell Software’s vRanger is a veteran of the virtualisation specific backup market. It was the...

Download Whitepaper

Techworld UK - Technology - Business

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.

Techworld Mobile Site

Access Techworld's content on the move

Get the latest news, product reviews and downloads on your mobile device with Techworld's mobile site.

Find out more...

From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

Watch now...

Site Map

* *