Follow Us

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

Google, Oracle, Red Hat join HealthCare.gov effort

Dozens of new workers have joined the effort to fix the malfunctioning website, CMS says

Article comments

Employees of Google, Oracle and Red Hat have joined the U.S. government's effort to fix the ailing HeathCare.gov, officials said Thursday.

"Dozens" of workers have come aboard the project in recent days, said a spokeswoman for the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services. HealthCare.gov, where U.S. residents without health insurance are supposed to be able to shop for coverage, has been plagued with slow load times, time outs and other problems since its Oct. 1 launch.

The site was also down overnight Wednesday and during part of last weekend. The site was up since Thursday morning and seeing significant traffic, said Julie Bataille, director of the CMS Office of Communications.

Asked exactly how many people have come aboard in recent days, Bataille would only give "dozens" as an answer to reporters during a press briefing Thursday. Experts in site reliability and scalability, including a site stability expert from Google, have come to the project, she said.

The dozens of additions, including federal workers and contractors, are supplementing the existing teams working on the site, she said.

Outsiders coming to help fix the website are being paid by contractors, Bataille said.

CMS has confidence that the team in place will be able to meet a Nov. 30 goal set by HHS officials to have the site working smoothly for the large majority of users, Bataille added. "We believe that we have the right team in place that is going to enable us to meet that timeline," she said.

HHS has so far committed about US$630 million to the HealthCare.gov project, Bataille said.

Grant Gross covers technology and telecom policy in the U.S. government for The IDG News Service. Follow Grant on Twitter at GrantGross. Grant's email address is grant_gross@idg.com.



Share:

More from Techworld

More relevant IT news

Comments



Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

Techworld White Papers

Choose – and Choose Wisely – the Right MSP for Your SMB

End users need a technology partner that provides transparency, enables productivity, delivers...

Download Whitepaper

10 Effective Habits of Indispensable IT Departments

It’s no secret that responsibilities are growing while budgets continue to shrink. Download this...

Download Whitepaper

Gartner Magic Quadrant for Enterprise Information Archiving

Enterprise information archiving is contributing to organisational needs for e-discovery and...

Download Whitepaper

Advancing the state of virtualised backups

Dell Software’s vRanger is a veteran of the virtualisation specific backup market. It was the...

Download Whitepaper

Techworld UK - Technology - Business

Innovation, productivity, agility and profit

Watch this on demand webinar which explores IT innovation, managed print services and business agility.

Techworld Mobile Site

Access Techworld's content on the move

Get the latest news, product reviews and downloads on your mobile device with Techworld's mobile site.

Find out more...

From Wow to How : Making mobile and cloud work for you

On demand Biztech Briefing - Learn how to effectively deliver mobile work styles and cloud services together.

Watch now...

Site Map

* *