NetSuite touts Salesforce integration capabilities
Looks to tempt rival's customers.
By Chris Kanaracus, IDG News Service | Published: 15:28, 02 April 2009
SaaS ERP vendor NetSuite is talking up its ability to integrate with its main rival, the on-demand CRM vendor Salesforce.com, in an attempt to lure new business from its rival's customer base.
Specifically, NetSuite highlighted several partner-developed applications that can be used to connect Salesforce.com to NetSuite, enabling business processes such as lead-to-cash.
NetSuite or Salesforce.com customers that want to connect the two systems would form agreements directly with the partner companies, which include Boomi, Celigo, Cast Iron Systems and Pervasive Software, a NetSuite spokesman said.
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Given Salesforce.com's large market footprint - it has more than 50,000 customers and greater than $1 billion (£680 million) in revenue - it certainly makes sense for NetSuite to align itself with the vendor, in spite of the fact that they compete on the CRM (customer relationship management) front.
For example, Intacct, maker of on-demand financials software, has a partnership with Salesforce.com. Thursday's announcement is a way for NetSuite to emphasize the fact that it can integrate with Salesforce too, "and say, 'Oh, you could go to us [for financials],'" said China Martens, senior analyst with the 451 Group in Boston.
In addition, a lot of Salesforce.com customers aren't using any on-demand ERP (enterprise resource planning) functionality, so if NetSuite can demonstrate truly tight integration with Salesforce, that could convince users to make further investments in SaaS, she said.
